Important message: We will be upgrading our systems to better serve you. As part of this upgrade, our systems will be down until Monday May 5th at 9AM EST. During this time we will be unable to process warranty or sales orders, check order status, or inventory. We are only able to assist you with general product questions and troubleshooting. We apologize for this inconvenience and thank you for understanding.
 

DXV Customer Care, Technical Product and Warranty Inquiries:

 

In the United States:

For Consumers and Professionals:

Phone: 855-852-7186

Hours: Mon – Fri 9 AM to 6:00 PM EST

 

For Wholesalers, Trade, and Retailers:

Phone: 800-227-2734 EST

Hours: Mon – Fri 8 AM to 6:00 PM

Email: dxvcustomercare@lixil.com

 

In Canada:

For Consumers and Professionals:

Phone: 855-837-4601

Hours: Mon – Fri 9 AM to 6:00 PM EST

 

For Wholesalers, Trade, and Retailers:

Phone: 800-387-0369

Hours: Mon – Fri 8 AM to 4:00 PM EST

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